Bad Experience with Discount ESP
#11
#13
Its a good point. Jim is an agent who represents DiscountESP, Jim is a forum sponsor.
#14
Time to get @JimPalmer involved: https://www.hdforums.com/forum/membe...agent-com.html
There have been plenty of good experiences with this company, but seems like lately they have some inexperienced/bad adjusters.
There have been plenty of good experiences with this company, but seems like lately they have some inexperienced/bad adjusters.
Jim has not represented Discount ESP for over 5 years.
#15
The correct insurance agent is @Jim Palmer - MotorcycleAgent.com .
Jim has not represented Discount ESP for over 5 years.
Jim has not represented Discount ESP for over 5 years.
#16
Last week while traveling back to Arizona from Atlanta my bike went down in Fort Worth Texas. I was luck enough to make it to the Harley Dealer near by. My bike was looked at the next morning and when the Harley Technician broke the bike down took pics as requested and sent to Discount ESP, he deemed that I hat a bad Stator, Rotor and charging assembly. Kyle At Discount, stated that the pictures that Harley took did not look like they belonged on my bike. He started throwing around inflammatory words such as fraud. Stating that they were going to deny my claim. I explained to him, that my bike was there at the Harley Dealer. They took it apart. Speak to them. I have never been spoken to in suck a manner in my entire life. It almost felt like it was being discriminated against, since he was not even trying to hear me but all he kept pushing was fraud. And because they did not pay my claim and I needed my bike to continue the ride home, I had to pay for the repair out of pocket. I called and asked for a manager to call me back. I never got a call back. I chose this warranty because it was the only/best one out there. However, I here there are other options now.
As mentioned, there are other ESP providers out there like @Jim Palmer - MotorcycleAgent.com . He is also an insurance agent, so if you need any insurance quotes, be sure to ask too.
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Spowell928
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02-07-2014 04:48 PM