As many of you are aware, the HOG magizine Enthusiast had the following reply in the letters to the editor.

"SYN3 is the only synthetic motor oil that does not impact your 24-month, unlimited-mile factory warranty. And Switching to SYN3 is easy....................."

This is a carefully worded reply that will (purposely) leave the average reader with the impression that the only synthetic oil they can use with out voiding the warranty is SYN3. It is very misleading. I wrote to the Enthusiast and received the following reply @ 36 hours after I sent it. (Cut~n~paste)

My e-mail to them:

This myth is continually spread by the Harley-Davidson Motor Company and it's dealerships. Although your statement doesn't say that only HD MoCo products must be used, it is very misleading. Most people will read it as such.

I feel that you should define that answer in the next issue and plainly state that any motor oil meeting or exceeding specs will not void any warrenty. The Magnuson-Moss Act is pretty clear about that and does not in any way shape or form exempt Harley Davidson motorcycles.

And the reply.


Thank you for your submission to Enthusiast. Harley-Davidson Motor Company and our magazine would not be what they are today without the interest, enthusiasm, and support of people like you.

We always enjoy hearing from fellow Harley-Davidson enthusiasts. All submissions are filed and considered for publication for at least one year (4 issues).

Thank you again for your submission to Enthusiast and your interest in and support of Harley-Davidson.

Ride Safe,


The Editors
Harley-Davidson Enthusiast Magazine

Wonder if they ever will address my letter to them! If they do you can bet it will be a misleading tap dance around the issue for that I am sure.

 

I got the same canned reply to my letter.

 

the same canned response I got

 

I started this same topic and everyone mentioned they are writing the editor. Hope it works out

 

A whole lot of replies there but not one answer. Looks like it's just a worthless promotional rag.

<><Peace

 

36 hours for an automated response? Not the most efficient system going, 'eh?

 

hmmmmm,, the reply I got was...
"go pound salt in your as-s"

 

Don't waste your time ....most of us can see thru this crap, anyway !![sm=icon_quiet.gif]

 

How much Syn3 does HD have to sell to pay for another self-inflicted wound to its corporate/product credibility?

 

Let's see. So far, eight people upset about the reply and the Harley-Davidson Motor Company corporate image. I better sell my stock before the company goes into the toilet.