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Trouble contacting Long Ride Shields

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  #21  
Old 04-10-2018 | 06:06 PM
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Originally Posted by Bluraven
Really?
Just because somebody doesn't answer the phone or doesn't return your message you black ball them?

LRS is the only place I'd buy a shield from.
Yep. They want my business, they'll communicate.
 
  #22  
Old 04-10-2018 | 06:13 PM
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A friend ordered from them online today, then changed his mind on the height, he called and they answered, about two hours ago.
 
  #23  
Old 04-10-2018 | 06:22 PM
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After searching for a new windshield I decided to get a LRS. Just got in last night before the sale deadline.
 
  #24  
Old 04-10-2018 | 06:22 PM
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Great windshields for great prices and great service. They are my go to windshield manufacturer.
 
  #25  
Old 04-10-2018 | 06:27 PM
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Originally Posted by rob0225
Did you read it while you were typing? That's a very good reason not to buy from them. It's a great indicator of the level of customer service.
Yea I read it.
If you're not getting the satisfaction you think you deserve then just run down to your local Dealer and buy an inferior shield for twice the price of a LRS.


Originally Posted by sbarron
Yep. They want my business, they'll communicate.
Given their quality of product and prices I don't think they will miss you as a Customer.

As John Lydgate once said:
“You can please some of the people all of the time, you can please all of the people some of the time, but you can’t please all of the people all of the time”.”
 
  #26  
Old 04-10-2018 | 06:33 PM
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RK12
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I called three times Monday and one call and email today, no response. Ordered a shield even though I had questions, but went by other posts here and there.

Just want to know when the damn thing may ship. If two or three weeks will go elsewhere for another $40 and have some customer service.
 
  #27  
Old 04-10-2018 | 06:35 PM
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Originally Posted by Ryan42
I tried to call and no answer and i left a message won’t buy from them
Nobody uses the phone anymore - they communicate electronically. It's faster, and much more efficient.

Don't worry - they have enough people emailing them to keep them in business.
 
  #28  
Old 04-10-2018 | 06:48 PM
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Freedom Shields are high quality with great customer service!




https://freedomshields.net/
 
  #29  
Old 04-10-2018 | 07:01 PM
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I just received a shield from them. I emailed a question to them, they responded within about a hour. I received the windshield promptly, I would buy from them again.
 
  #30  
Old 04-10-2018 | 07:13 PM
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I have had great service in the past but have emailed them twice and no response yet. Not sure what is going on with them.
 


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