What would you do if dealer chipped your bike and frame?
#21
This is a really bad way to start out,sorry it happened, but it happened. Maybe the dealer can have a body shop do a good touch up rather than the half baked attempt, they do have ins to cover this. Agree the bike should come apart, but the body shop may be a workable option. I understand this affects how you feel about the bike,but hopefully this will work out.
#23
I'd want the tin replaced or repainted and the frame matched as well as possible not a paint pin blob in, then the dealer and I would have long conversation about a loaner and what it will take for me to get that warm fuzzy feeling back.
Social media and instant communization has proven to be a very powerful tool for making or breaking image and reputation, keep this in mind.
Social media and instant communization has proven to be a very powerful tool for making or breaking image and reputation, keep this in mind.
#25
The following 3 users liked this post by baka1969:
#27
Originally Posted by NORTY FLATZ
Things can happen at dealerships, but they need to make it right.
The sign of a respectable business is how they fix issues when things don't go as planned.
The sign of a respectable business is how they fix issues when things don't go as planned.
The following users liked this post:
tar_snake (01-22-2017)
#28
#29
Dealer dropped my LRS and dented the tank, scuffed the left mirror, and scuffed the clutch lever. They fixed the tank, replaced the clutch lever and mirror, had custom air brush work I wanted done, are going to cover my 10K service, and put me on a rental until it was fixed. Also, when I got hit on their bike they swapped it out with a different rental within an hour.