Extended warranty? Worth it?
#51
#52
Try using it at an out of state dealer. Good luck with that. I know who you dealt with when you bought it. Mr. Palmer. He used to sell the HD CNA warranty. Two years ago the MoCo cracked down on dealers selling out of state at discounted prices and put a stop to it. The guy at Boardtracker (formally Kutter HD) started pushing the Cornerstone package.
I know this because I bought CNA warranties from him on 3 different bikes. I live in New Mexico.
I know this because I bought CNA warranties from him on 3 different bikes. I live in New Mexico.
#53
Join Date: Apr 2009
Location: Al Bu Ker Key, New Mexico
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Curious about your answer. The dealer I took my bike to (in Ohio) really didn't care what kind of warranty I had. They just called, got approval, and that was that. You're right; it was Jim Palmer I talked to. I'd always had a good experience with Kutter/Boardtracker, so I went back there for the warranty. Jim explained, as you did, the circumstances surrounding the switch to the Cornerstone warranty. Anyway, so far, so good.
Dont get me wrong, Jim was a great guy to deal with for buying the MoCo approved CNA warranty. Many on the Forum will attest to that. Jim/Kutter HD had the best price while they were able to discount out of state. The MoCo put a stop to that so Jim stsrted selling the Cornerstone product. What I dont know is IF the Cornerstone product is good at ANY dealer. What I DO know is the CNA product IS good at EVERY Harley dealership.
It might have been your Ohio dealer used your factory warranty for your most recent need for warranty repair. My GUESS is that after your factory warranty expires you will be left with searching for dealers who will honor the Cornerstone product. Perhaps Jim can tell you WHAT dealers will honor the Cornerstone product. Different dealers are offering products other than the CNA product because they make a bigger commission on the sale. After all it is really an insurance product.
#54
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02-06-2013 05:47 AM