I used Paypal so I will get my refund if don't get my stuff. My biggest issue is I am needing to sell the Kawasaki (prime selling time) and it currently has a float sticking a little. I could and would have had to parts in three days if I had just gone ahead and ordered a bigger(complete) and more expensive kit off EBay!

 

I'm done with J&P Cycles. Been ordering stuff from them for years, but never again. I ordered a set of ape hangers for a bike on March 7th and still nothing.

Their communication with customers sucks, their service sucks, and they'll never have my business again.

 

Nothing but good service from JPcycles here.

 

I've never had troubles with J&P Cycles before either...until this last order I made on the tenth of March this year.

They sure took the money from my Paypal account nice and fast, sent all the e-mails - the 'receipt', etc, but no shipping time and still no product. That makes 20 days now and no answer to my e-mails either.

I fear I'll also have to avoid J&P from now on and I hope Paypal can get me my money back.

By the way, the *best* prices I've found yet for the tires I use on my bike (Michelin Commander II - 160/70-17 rear and 100/90-19 front) I always get from http://www.motorcycle-superstore.com

Free shipping and I will have the tire in two days or less...they haven't failed me yet on that (I'm in west TN).

 

On an earlier thread, I had said that I had not had any problems with them. I can't say that now. I've had to cancel two orders that never arrived after they said they had them in stock and would be shipped within 2 days. Never arrived after two weeks, called back and was informed they didn't have them in stock. Would have felt better if they had told me that in the first place.

 

Here's my question to the moderators and forum owners..


Clearly I am not an isolated incident. We see a pattern established and it's not good. I/we support sponsors because they support us. I'm not certain taking money and not shipping for weeks is legal. Is their a minimum standard a sponsor needs to meet before they are dropped as sponsors? Is there a standard that needs to be met or they are called on the carpet?


Their actions are becoming VERY concerning.

 

This is sad. Years past J&P was my go to source when I needed something motorcycle related. Not sure what has happened to this company but 10 days now and still nada!!! Placed an order with JCWhitney which I haven't used either in many years for an oil filter and it arrived USPS in 2 days. I'm going to go ahead and order my needed parts from EBay so at least I know I can have them by this weekend.

 

Nope, never had any issues what so ever. When I had questions, they answered them.

 

Hopefully you can get your credit card company to refund your money. Other than having one of their catalogs I have never done business with them before. Every time I was going to use them in the past, I shopped around online, and found better deals elsewhere.

 

Thanks for this thread.
I was considering J&P for a bunch of stuff I need soon, but not now.
There are so many options on-line today, there is no need to start dealing with a company that doesn't even try to earn your business.
As a "Featured Sponsor" of this site, their unwillingness to address yours and others issues on this forum is very concerning.
You'd think they would man up and communicate here to those who are waiting.
The silence is deafening.