Anyone else having an issue with J&P CYCLES?
#61
03-26-2016, 08:41 PM
Stellar HDF Member
Depending on what exactly you're ordering, you could check out Phat Performance Parts. A majority of my orders for HD and sport bikes have come from them. Zero issues. I recently ordered an Arlen Ness Big Brake rotor for the Wide Glide on a Sunday afternoon and it was delivered UPS on Wednesday morning. Most of Phat's orders are shipped out by Tucker Rocky, one of the major distributors in the U.S. Phat tends to have the best prices out there on exhausts and big ticket items. I paid $172 shipped for that $319 list price Big Brake rotor kit. 
You folks using J&P for tires should check out Jake Wilson for your tires. Great prices and always fast shipping. I ordered a new set of Pirelli Night Dragons on a Thursday afternoon; shipping confirm received 2 hours later, the ND's were at the house via FedEx on Saturday.
I haven't ordered from J&P in years...
You folks using J&P for tires should check out Jake Wilson for your tires. Great prices and always fast shipping. I ordered a new set of Pirelli Night Dragons on a Thursday afternoon; shipping confirm received 2 hours later, the ND's were at the house via FedEx on Saturday.
I haven't ordered from J&P in years...
#62
03-28-2016, 12:34 PM
Join Date: Oct 2013
Location: On the Big Blue marble
Posts: 8,736
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Well we're starting week 4.
* JP HAS NOT changed my order status
* Has not responded to an email
* Has not respomded to an IM
* Has not picked up the phone
You're a spnsor - I bought from you because you're a sponsor
You have my money - Where's my product?
Bottom line - this is my last order from you and I will continue to expose you fro the fools that you are. Dont send me my stuff, I will continue to post on your **** poor business. Lets see how long this takes.... Im sure members are reading this seeing how much you suck... Oh, ill get my money back but this thread hurts the bottom line.. Im at that point..
* JP HAS NOT changed my order status
* Has not responded to an email
* Has not respomded to an IM
* Has not picked up the phone
You're a spnsor - I bought from you because you're a sponsor
You have my money - Where's my product?
Bottom line - this is my last order from you and I will continue to expose you fro the fools that you are. Dont send me my stuff, I will continue to post on your **** poor business. Lets see how long this takes.... Im sure members are reading this seeing how much you suck... Oh, ill get my money back but this thread hurts the bottom line.. Im at that point..
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azsportpilot (03-31-2016)
#63
03-28-2016, 01:38 PM
Depending on what exactly you're ordering, you could check out Phat Performance Parts. A majority of my orders for HD and sport bikes have come from them. Zero issues. I recently ordered an Arlen Ness Big Brake rotor for the Wide Glide on a Sunday afternoon and it was delivered UPS on Wednesday morning. Most of Phat's orders are shipped out by Tucker Rocky, one of the major distributors in the U.S. Phat tends to have the best prices out there on exhausts and big ticket items. I paid $172 shipped for that $319 list price Big Brake rotor kit.
You folks using J&P for tires should check out Jake Wilson for your tires. Great prices and always fast shipping. I ordered a new set of Pirelli Night Dragons on a Thursday afternoon; shipping confirm received 2 hours later, the ND's were at the house via FedEx on Saturday.
I haven't ordered from J&P in years...
You folks using J&P for tires should check out Jake Wilson for your tires. Great prices and always fast shipping. I ordered a new set of Pirelli Night Dragons on a Thursday afternoon; shipping confirm received 2 hours later, the ND's were at the house via FedEx on Saturday.
I haven't ordered from J&P in years...
Have to agree about buying tires from Dennis Kirk.
Ordered a set last spring and had them in a couple of days.
Excellent service IMO.
Thanks uncle kebo for your post.
There is nothing worse than being screwed around, especially when you are spending money.
It's an eye opener for sure and hope everything works out for you.
#64
03-28-2016, 02:21 PM
Stellar HDF Member
9 days and not a freaking word on my order. Wish I had run across this thread BEFORE I placed an order with them. I love Dennis Kirk but they did not have the parts I was looking for.
#67
03-28-2016, 06:55 PM
Originally Posted by Bestrafen
I'm glad I live just up the road from them. I only buy when it's sitting on the shelf, and I carry it out their doors.
#68
03-28-2016, 07:33 PM
Join Date: Oct 2013
Location: On the Big Blue marble
Posts: 8,736
Received 4,933 Likes
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Bingo!
I agree, though if the website says " in stock " it stands to reason that they actually have the items , and not have to wait two weeks with no shipping info. The bigger issue is , ZERO customer service, ZERO communication, and ZERO concern that customers, sometimes long time customers, are put into the crappy situation that JP Cycle put them in .
Exactly my friend....Once it goes to week 5, this will be escalated and not to JP or the CC company..
#69
03-28-2016, 07:41 PM
Road Warrior
I'm having same problems with a Bell helmet ordered 3/13. Received email order would be delayed 3 to 5 days, used PayPal so I filed a dispute after they wouldn't respond to an email cancelling the order after 2 weeks. Haven't heard anything back yet, but this will be my last order with them.
#70
03-28-2016, 08:34 PM
Outstanding HDF Member
I agree, though if the website says " in stock " it stands to reason that they actually have the items , and not have to wait two weeks with no shipping info. The bigger issue is , ZERO customer service, ZERO communication, and ZERO concern that customers, sometimes long time customers, are put into the crappy situation that JP Cycle put them in .