Anyone else having an issue with J&P CYCLES?
#91
03-29-2016, 01:58 PM
If they say we'll ship it in 30 minutes or less by Drone and I pay for it "Yes I expect it in 30 or less" how would i be the bad guy for their breaking their word?
#92
03-29-2016, 02:02 PM
Grand HDF Member
I've never had troubles with J&P Cycles before either...until this last order I made on the tenth of March this year.
They sure took the money from my Paypal account nice and fast, sent all the e-mails - the 'receipt', etc, but no shipping time and still no product. That makes 20 days now and no answer to my e-mails either.
I fear I'll also have to avoid J&P from now on and I hope Paypal can get me my money back.
By the way, the *best* prices I've found yet for the tires I use on my bike (Michelin Commander II - 160/70-17 rear and 100/90-19 front) I always get from http://www.motorcycle-superstore.com
Free shipping and I will have the tire in two days or less...they haven't failed me yet on that (I'm in west TN).
They sure took the money from my Paypal account nice and fast, sent all the e-mails - the 'receipt', etc, but no shipping time and still no product. That makes 20 days now and no answer to my e-mails either.
I fear I'll also have to avoid J&P from now on and I hope Paypal can get me my money back.
By the way, the *best* prices I've found yet for the tires I use on my bike (Michelin Commander II - 160/70-17 rear and 100/90-19 front) I always get from http://www.motorcycle-superstore.com
Free shipping and I will have the tire in two days or less...they haven't failed me yet on that (I'm in west TN).
I made a order at the end of January. I tried to cancel the order but never could get in touch with them. Just had my cc company get my money back. Well yesterday I get home from work and a jp cycles box is on the door step. They went and rechargeed my card and shipped anyway. I have already bought the parts I needed from else where. Not sure what I am going to do now. Wife tells me to just let it go. I know one thing. They will never get a dime from me again! They are owned by MAG( motorcycle aftermarket group). Look up what they own. You will be surprised. They could give a damn about you or me. Going to make buy parts harder but MAG will not get any of my money.
As I posted earlier I have been doing business with them for over 20 years and they have always done me right but there is no excuse for their lack of communication with this current situation. I am disappointed in them with the stories I am hearing about them not answering calls or returning emails.
I will take them at their word for now that this is a temporary deal related to the move and I will wait a month or so before ordering anything but they should have posted something on their site and not just facebook. I don't do facebook and I would never have known what was going on if someone hadn't posted it here.
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Alienwulf (03-29-2016)
#93
03-29-2016, 02:05 PM
Join Date: Oct 2013
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Well..
I called to cancel my order - they did not pick up
I replied to the email
I called my CC company and explained everything. I also told them the item is listed as non-cancellable and non-returnable. I supplied my contact log. I pointed them to this thread. They called! They were not picked up. When something is purchased there is a service level that needs to be maintained - They did not meet that service level and my dispute was honored by Amex.
#94
03-29-2016, 02:11 PM
Stellar HDF Member
Burly Brand, DragonFire Racing, J&P Cycles, Kuryakyn, MAG Europe, Mustang Motorcycle Seats, Motorcycle Superstore, Performance Machine, Powersports U™, Progressive Suspension, Renthal, Roland Sands, Vance & Hines, Xtreme Machine
#95
03-29-2016, 02:31 PM
Join Date: Oct 2013
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Here's the funny thing
Wow, they own a lot of companies that people on here deal with and many of them are premiere brands. They just may be a little pissed at the people they have running J&P right now. Their brands:
Burly Brand, DragonFire Racing, J&P Cycles, Kuryakyn, MAG Europe, Mustang Motorcycle Seats, Motorcycle Superstore, Performance Machine, Powersports U™, Progressive Suspension, Renthal, Roland Sands, Vance & Hines, Xtreme Machine
Burly Brand, DragonFire Racing, J&P Cycles, Kuryakyn, MAG Europe, Mustang Motorcycle Seats, Motorcycle Superstore, Performance Machine, Powersports U™, Progressive Suspension, Renthal, Roland Sands, Vance & Hines, Xtreme Machine
I just hung up with Mustang Seat. They answered on the 1st ring. The service was the best (as it always has). The answered my questions, supplied a shipping date and was textbook perfect. Nice job Mustang!
#96
03-29-2016, 02:46 PM
Wow, they own a lot of companies that people on here deal with and many of them are premiere brands. They just may be a little pissed at the people they have running J&P right now. Their brands:
Burly Brand, DragonFire Racing, J&P Cycles, Kuryakyn, MAG Europe, Mustang Motorcycle Seats, Motorcycle Superstore, Performance Machine, Powersports U™, Progressive Suspension, Renthal, Roland Sands, Vance & Hines, Xtreme Machine
Burly Brand, DragonFire Racing, J&P Cycles, Kuryakyn, MAG Europe, Mustang Motorcycle Seats, Motorcycle Superstore, Performance Machine, Powersports U™, Progressive Suspension, Renthal, Roland Sands, Vance & Hines, Xtreme Machine
#97
03-29-2016, 03:31 PM
Banned
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Don't know, don't care.
#98
03-29-2016, 03:33 PM
Banned
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In the fifteen plus years I have been buying and selling things online (and I have bougt and sold a lot of things). I have not once waited that long to receive something or for someone to receive something I have sent. if I ever have to wait a long time, I will not be bothered in the least, lifes too short - **** happens.
#100
03-29-2016, 10:59 PM
Seasoned HDF Member
I made a order at the end of January. I tried to cancel the order but never could get in touch with them. Just had my cc company get my money back. Well yesterday I get home from work and a jp cycles box is on the door step. They went and rechargeed my card and shipped anyway. I have already bought the parts I needed from else where. Not sure what I am going to do now. Wife tells me to just let it go. I know one thing. They will never get a dime from me again! They are owned by MAG( motorcycle aftermarket group). Look up what they own. You will be surprised. They could give a damn about you or me. Going to make buy parts harder but MAG will not get any of my money.