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Sneaky, sneaky dealer

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  #1  
Old 07-15-2015 | 02:55 PM
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CSP067
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Default Sneaky, sneaky dealer

'12 FLHP. Bought it from Bruce Rossmeyer in Ft Lauderdale with 60 miles on it in April 2012. April. And like the good doobie that I am, I went back at 1000 to let them rob me for an oil change and thousand mile service.

Fast forward: Started having some mysterious voltage issues, as in park it for 3 days and the battery goes dead. Had the tech (Indie) check it, and the battery tested good, as did the rest of the ignition etc.

So the Tech gets on his laptop and connects with the MoCo ... shows me a page that contains all my information, including the date I bought it and sumbitch ... there's a Recall for the voltage regulator issued June of 2012. Less than two months after I bought it, and before it went in to the same dealer for the 1000 mile.

Oh and ... the recall/warranty expired in 2014. Never received anything in the mail, never a word from the dealer when I was there, several times.

Now I'm not losing any sleep over this, it just leaves me with a bad taste in my mouth. A recall shouldn't expire, and the MoCo really should eat it because I was never notified. No chance.

That's it, end of whine, back to your regularly scheduled stations.
 
  #2  
Old 07-15-2015 | 03:29 PM
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Pix
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Write them and MOCO and anyone else a letter stating the problem and see if it gets resolved.
 
  #3  
Old 07-15-2015 | 04:09 PM
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Angelfire36
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I had an out of warranty issue and called the HD customer service line before I went to the dealer. I explained the problem and they agreed they would cover it. They gave me a service order number to take to the dealer. Dealer didn't have anything to say about it, they just did the repair. Give it a shot!
 
  #4  
Old 07-15-2015 | 04:54 PM
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skratch
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checked your profile. you've been on here a bit since 2012. you never heard of the voltage regulator problems with the 2012s?

if you go to this site: https://www.harley-davidson.com/cont...e-recalls.html

and enter your vin number, it will give you all the recalls/campaigns/tbs etc.
 
  #5  
Old 07-15-2015 | 05:05 PM
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Redbeard
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Did you move since you bought the bike? I've always received recall notices by mail, directly from the vehicle manufacturer.
 
  #6  
Old 07-16-2015 | 01:20 PM
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vizcarmb
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I didnt know that recalls can get expired. Im pretty sure you can get that fixed for free. I dont know there is such a thing of an expired recall
 
  #7  
Old 07-16-2015 | 01:32 PM
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I worked for Ford for a while, and I can tell you that recalls don't coincide with warranty. I know Ford isn't H-D but the same ethics should apply. Recalls do expire, but they shouldn't expire when the warranty expires is what I am trying to convey here.
 
  #8  
Old 07-16-2015 | 03:58 PM
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dribble
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Originally Posted by vizcarmb
I didnt know that recalls can get expired. Im pretty sure you can get that fixed for free. I dont know there is such a thing of an expired recall

Yes they do expire. Many recalls are not publicized and only used if the customer complains of the specific problem.
 
  #9  
Old 07-16-2015 | 05:40 PM
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will2002
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I had a recall done on my '02 Ultra in '12. It should have done in '04. Cost me $0.00.
 
  #10  
Old 07-16-2015 | 09:19 PM
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14GuineaPig
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I doubt that a dealer could sell a vehicle if it had an open recall no matter how old the recall was.
 



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