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just trued to make service appt. not happy

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  #31  
Old 04-28-2007, 09:06 PM
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Default RE: just trued to make service appt. not happy

There a a few N. IL. dealers who offer a "first come / first served" service on Saturdays. I belive that Heritage HD in Lisle is one. Just find out what time they open and be there earily. Done deal.

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  #32  
Old 04-28-2007, 10:20 PM
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Default RE: just trued to make service appt. not happy

I'm not much of a wrench myself, but thank goodness I found an independent who does my services for a lot less than what the dealer wants AND will do it while I wait. Look around, this can't be the only one.
 
  #33  
Old 04-28-2007, 10:23 PM
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Default RE: just trued to make service appt. not happy

Our nearest dealer, get there on Sat....It is first come first serve service...get there and wait in line, get there early enough you'll be serviced
 
  #34  
Old 04-29-2007, 08:52 AM
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Default RE: just trued to make service appt. not happy

ORIGINAL: TowJam

ORIGINAL: Sam

ORIGINAL: TowJam

...and they sell 250 bikes a year so you do the math.
Hate to break the news to him but 250 bikes a year isn't jack s***.
That's true Tow, but that is the average yearly sales for a dealership.........not counting the big guys ie;Daytona etc.
Maybe I'm spoiled because I live in a large market (9 dealerships within 75 miles) but 250 new units annually seems awfully low given the volume of bikes HD sells - at least in theUS. I'd be interested to know what the median sales numbers are for US/Canada dealerships.

My primary dealership is not considered a mega store like Daytona or Barnetts - in fact, as far as facilities go, it's currently pretty much a hole in the wall but based on the number of bikes my salesperson moves a month, I'm guessing they average 100 new units a month.
Nine dealerships within 75 miles......as a salesman, I'm damn gladI don't have to deal with that competition. The reason I know that 250 is about average is because we get sales figures for all across Canada. Keep in mind I'm talking about cities with a population of about 100,000 to 150,000 and the U.S. is very similiar (I know in Maine - which is next doorto me - the sales figures are almost identical). Even at those figures, we still make money though, by the time you add in parts, service and clothing.Plus you will find that any dealer with that size population is selling other brands, we sell Harley, Yamaha and Honda.
 
  #35  
Old 04-29-2007, 09:06 AM
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Default RE: just trued to make service appt. not happy

250 bikes per year @ $3000 gross profit per unit (big V-Twins) plus boutique items, parts, service - not a bad living. Also, not too many H-D franchise territories remain available long - assuming they are available at all.

I've been into boats and bikes for most of my adult life. Spring is a rough time to get anything done. FWIW, my dealership says it takes 4 hours to do the 1000 mile service properly and takes about two weeks for an appointment. If I was up against the miles, I'd change the fluids myself and them let them check everything else and do the recall.
 
  #36  
Old 04-29-2007, 11:15 PM
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Default RE: just trued to make service appt. not happy

i found another dealer im takin it there on monday, getting it back on tuesday. Im a ford tech, so i am the only one that works on my stuff, i cant see leaving a vehicle at a dealer for 2 weeks for an oil change.
 
  #37  
Old 04-30-2007, 12:40 AM
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Default RE: just trued to make service appt. not happy

Back in August of 06 I called my dealer to get an appointment for 1k service. I asked, how busy are you? He says, very! He askes if I bought it there. I say yes. He says, is tomorrow ok? I said, yep.
 
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