Dealer did not honor estimate
#1
Dealer did not honor estimate
It was actually $50 less than the estimate!
Replaced the stator - when I picked it up today, the manager told me it took less time than they thought so it was less than I expected.
How often does that happen?
Replaced the stator - when I picked it up today, the manager told me it took less time than they thought so it was less than I expected.
How often does that happen?
#7
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#8
My daughter was going to school in La Crosse WI. I had her take her car in to Pete at Conway's.
http://www.cartalk.com/mechanics-fil...y-auto-service.
He called me with an estimate, and sounded all serious, got me nervous, and told me I needed a new Serpentine belt, and a few other things, and it would be $80. When I called to pay with my credit card he said it was $50. I said you told me $80, and he said the belt was NAPA and was guaranteed so he didn't have to pay the $30 for the part. Pretty sure most mechanics would have considered that a bonus. Nice to know you can trust your mechanic.
http://www.cartalk.com/mechanics-fil...y-auto-service.
He called me with an estimate, and sounded all serious, got me nervous, and told me I needed a new Serpentine belt, and a few other things, and it would be $80. When I called to pay with my credit card he said it was $50. I said you told me $80, and he said the belt was NAPA and was guaranteed so he didn't have to pay the $30 for the part. Pretty sure most mechanics would have considered that a bonus. Nice to know you can trust your mechanic.
#9
When I dropped it off , I was quoted $425. Picked it up and paid $375.
I think the service guy could easily have just kept the same price and not said a thing.
Kerstings Harley Davidson treated me right.
I think the service guy could easily have just kept the same price and not said a thing.
Kerstings Harley Davidson treated me right.