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sign-in problem

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  #1  
Old 03-02-2009 | 08:51 AM
1stGlide's Avatar
1stGlide
Thread Starter
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Cruiser
Joined: Mar 2007
Posts: 103
Likes: 0
From: Colorado
Default sign-in problem

When I enter my sign-in and password the forum recognizes me but a window pops up saying that the sign-in is not valid and I have used 1 of 5 chances. It also won't remember me in the sighn-in area.
 
  #2  
Old 03-02-2009 | 11:26 AM
Terry TK's Avatar
Terry TK
Big Kahuna HDF Member
Joined: Feb 2005
Posts: 20,310
Likes: 157
From: San Antonio Texas
Default

OK, I will probably need to reset your password but before I do let me give you a couple of things to try. First, there are a couple of places you can log onto HDF. The main landing page (Where the long stories are listed) and the Forum Page (the main page of the forum that starts with "New Members Section" and has the pictures of member's bikes across the top." Do not login from the landing page. Always login from the Forum Main Page.

Next, clear your cookies and cache and re save your login and password. It sounds like your login has gotten corrupted and needs to be reset. Here is how that can happen. Some IE and Firefox Programs will save your password and login so you don't have to type it each time. If you type it and make a mistake it will sometimes save the "wrong" login or password. This just happened to one of the moderators here and it took us a while to figure out what the problem was. He was having the exact same problems you are. Let me know via pm if you need anything else.

Terry
HDF Admin
 
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