Bagger Brace - Terrible Customer Service
#1
Bagger Brace - Terrible Customer Service
Figured I would share my experience so anyone else considering them doesn't waste their time. Have been trying to get a Bagger Brace from Bitchin Baggers since early October. I went to order it online, but my internet browser flagged the site as not being secure, so I called to place my order. I was told they were anodizing a new batch and would send me one ASAP. I gave my credit card info and didn't think twice about it. Well, a month went by and no word on shipment, so I called again. They said they were working on it and would call me when they were ready to ship. Well, fast forward another several weeks, another followup call was placed - as they do have my credit card info...left message and no response. Then a few days later, I see a $283 charge to an AirBnB place pop up on my card. Coincidence? Who knows, but suspicious. Anyway, cancelled the card and figure I will order a True-Track. Disappointing. I really wanted a bagger brace but oh well.
#2
I believe AirBnB is what shows up for a CC purchase from them or at least that's what i remember from when i bought one for a 2006 road king that i had in the past. I am not making excuses for them but he makes small batches at a time. He should have communicated better with you for sure. His product is nice....
#3
The following users liked this post:
tar_snake (12-25-2016)
#5
#6
#7
Reasonably easy to fit (inc. instructions) and Im delighted with the change.
Its also good to know that its all been done. Bungo
Last edited by BungoBill; 12-31-2016 at 01:39 PM.
Thread
Thread Starter
Forum
Replies
Last Post
Fat11Lo
General Harley Davidson Chat
22
10-23-2015 06:23 PM