I just received a big bore battery from JP Cycles. They just dropped the original box in a larger box with no additional packing and this is what I got. I notified them and they just said they would make a note of it. Its not cracked and is at full charge after a night on the tender. Do you think its OK to install ?

 

I wouldn't. Mainly because you paid for a new, undamaged battery and you didn't get that. Tell them to send you a new one and when you get it, you will send the damaged one back and make them pay for the return postage.

 

I wouldn't use that battery. No telling what has happened to it internally.

 

No way I would accept that.

 

if I was JP cycles I would tell you too go away.. you ****ed up.. if the parcel arrived as stated then the damage would have been evident on the box .or on the battery case as shown. Then a simple case off returning it no problem... BUT you then proceeded too fill it with acid too which u just lost the ability to a replacement/refund.. TO me it looks like you filled it then put the cap strip in then dropped the ****er,

 

The problem is that I also had issues with them! They failed to ship an "IN STOCK" tire within 7 business days; even tho I got the bearings I ordered. I found out form an amazing CS rep, that they merged with another 'warehouse' namely Motorcycle-Superstore.com and everything has gone downhill since then. Good luck with them doing anything for you; or for that matter getting a replacement from them. The CS reps have ZERO communication with anyone within 48 hours. As far as I'm concerned, I've written JP Cycles off due to their issues. I didn't post my issues on this site; or I'd link the convo. However as I said; no tire in 7 days, and they kept telling me it'd ship 'today' for 4 days. After hearing that they couldn't gaurantee anything; or hear anything within 48 hours, I pulled the plug on the order... (9 days after placing it).

Good Luck

-G

 

you are a dick and you just showed your ignorance to boot. Its an AGM battery. you dont fill it with acid. Go back under your rock you troll.

 

I would request a return and order from somebody who knows how to properly package a battery like battery mart IMHO.

 

Thanks for the suggestion. I did just that and a new battery is on the way at no charge. Mistakes happen, its how you deal with them and try to make them right that defines if you are a good company to deal with.
So far they have done good by me.

Thanks for all your input. I was about to install it and see what happens.

 

whats a matter you yank tosser go cry too mum or your boyfriend
u big girl