Bassani Pro Streets on an 06/07 Dyna
#12
RE: Bassani Pro Streets on an 06/07 Dyna
ORIGINAL: stbob
They are ceramic coated half way. I put like 3500 miles on the pipes so far.
They are ceramic coated half way. I put like 3500 miles on the pipes so far.
#13
RE: Bassani Pro Streets on an 06/07 Dyna
Well, I wrote e-mails to both Bassani's Tech Department and Warranty Department with no word back, not even a confirmation of receiving the inquery. I won't say SHOCK yet but I'm not holding my breath that they will even respond. I guess I'll give them another week to get back to me and then I'll start calling. Damn man, what ever happen to common courtesy let alone good customer service? What's the point of buying something made in the USA when the manfacturer doesn't even respond to quality issues? Wonder why so much is going overseas.
By the way, for those wondering if I wrote them just to bash them or try and get something for nothing, here is what I sentto both departments:
I purchased a set of Pro Streets with the black ceramic coating in May 2006. I love the pipes and they sound great. My only issue is that the support bracket that mounts behind the tranny cover has cracked and broke in two. I called North Country Customs and they told me I need to contact the dealership I purchased the pipes from to get a replacement. I was also told I could buy a new one from them for $45 or I could try and weld it. I looked at the bracket and I believe it's a cast piece; hence welding it would not be a great option. I did contact the Harley dealer and they said one will be shipped out shortly. That's good news and I appreciate it. My only concern now is that the replacement will be the same as the original thus making that one prone to break again. I only put about 3000 miles on the pipes and I feel this is low mileage to have brackets breaking. I've done some research and found others that have had the same problem. I hate the idea of having to change to a different pipe but I need to have faith that the Pro Streets I have installed won't fail me when I'm on the road traveling. Has anything been done to improve this design and/or the material used to manufacture the bracket? Please call me to let me know if this is something you are aware of, and have improved, or working on to do so. I have many on the hdforums.com concerned about the same issue. Thank you very much.
Respectfully,
By the way, for those wondering if I wrote them just to bash them or try and get something for nothing, here is what I sentto both departments:
I purchased a set of Pro Streets with the black ceramic coating in May 2006. I love the pipes and they sound great. My only issue is that the support bracket that mounts behind the tranny cover has cracked and broke in two. I called North Country Customs and they told me I need to contact the dealership I purchased the pipes from to get a replacement. I was also told I could buy a new one from them for $45 or I could try and weld it. I looked at the bracket and I believe it's a cast piece; hence welding it would not be a great option. I did contact the Harley dealer and they said one will be shipped out shortly. That's good news and I appreciate it. My only concern now is that the replacement will be the same as the original thus making that one prone to break again. I only put about 3000 miles on the pipes and I feel this is low mileage to have brackets breaking. I've done some research and found others that have had the same problem. I hate the idea of having to change to a different pipe but I need to have faith that the Pro Streets I have installed won't fail me when I'm on the road traveling. Has anything been done to improve this design and/or the material used to manufacture the bracket? Please call me to let me know if this is something you are aware of, and have improved, or working on to do so. I have many on the hdforums.com concerned about the same issue. Thank you very much.
Respectfully,
#14
RE: Bassani Pro Streets on an 06/07 Dyna
Letter sounds good to me. I'm looking forward to their reply since I've got the same set of pipes. I've got probably 6000+ miles on mine and thankfully no problems so far, but THANKS for the warning. I will make sure to inspect them before any longer rides.
16over
16over
#15
RE: Bassani Pro Streets on an 06/07 Dyna
ORIGINAL: 16over
Letter sounds good to me. I'm looking forward to their reply since I've got the same set of pipes. I've got probably 6000+ miles on mine and thankfully no problems so far, but THANKS for the warning. I will make sure to inspect them before any longer rides.
16over
Letter sounds good to me. I'm looking forward to their reply since I've got the same set of pipes. I've got probably 6000+ miles on mine and thankfully no problems so far, but THANKS for the warning. I will make sure to inspect them before any longer rides.
16over
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