I killed my Polks.
#51
#52
ok guys.. those that have failed speakers... I just got off the phone with Mike aka Voldemort and I think I know what's going on. I've got a call into a guy at Polk to see if he can assist us with this.
Mike confirmed for me that the angle at which the tweeter was directed angles the tweeter towards the ground. This makes me suspicious of the glue being used on the tweeter posts not being adequate and the vibration causing them to come loose and therefore shorting out the speakers.
Can anyone else with the "angled tweeter" issue confirm that their tweeters were also angled downward?
Mike confirmed for me that the angle at which the tweeter was directed angles the tweeter towards the ground. This makes me suspicious of the glue being used on the tweeter posts not being adequate and the vibration causing them to come loose and therefore shorting out the speakers.
Can anyone else with the "angled tweeter" issue confirm that their tweeters were also angled downward?
#53
Different picture of all 4 with the grills put on as a reference. Both front speakers are on the right of the picture.
Last edited by WDE; 05-31-2013 at 10:27 PM.
#54
#55
Great customer service from Amazon, they really came through. Full refund, free shipping back, and will re-imburse for 1 day shipping should I order a replacement through them. Can't really ask for more under the circumstance.
Hello,
I'm sorry about the problem you had with your Polk Audio AA2651-A MM651 6.5-Inch Coax Speaker. I've checked your order and see it was placed with FireBall, a seller on our website. Because FireBall's inventory is constantly changing, we can't replace items sold by them that are Fulfilled by Amazon.
I've requested a full refund of $249.90 for the item. This refund will appear as a credit on your MasterCard in the next 2-3 business days. Once processed, you'll be able to see the refund request here:
To return the defective Polk Audio AA2651-A MM651 6.5-Inch Coax Speaker for a refund, first click the following link to print your return mailing label:
RETURN LABEL PAGE:
When you return the item, follow the instructions listed on the mailing label page. If you don't have a printer, write back by going to the URL below:
If you'd still like to purchase this item, I encourage you to return to our website and place a new order. To make up for the inconvenience, please place a new order with Amazon retailer via One-Day Shipping and write back to us with order number, we'll either waive or refund the shipping cost.
Please be advised that we're only able to refund the shipping charges of orders which are sold and shipped by Amazon.com directly or fulfilled by Amazon.
I've provided the current listing for this item below:
http://www.amazon.com/dp/B001C3P6FI
One of our aims at Amazon.com is to provide a convenient and efficient service; in this case, we haven't met that standard. I'm truly sorry, and I hope you'll give us another chance in the future.
We look forward to seeing you again soon.
Best regards,
Ranjith S
All ready received a follow-up email confirming the refund which will post in a few days. Think I'll drink a beer or 12 with cheers toward Amazon.
Hello,
I'm sorry about the problem you had with your Polk Audio AA2651-A MM651 6.5-Inch Coax Speaker. I've checked your order and see it was placed with FireBall, a seller on our website. Because FireBall's inventory is constantly changing, we can't replace items sold by them that are Fulfilled by Amazon.
I've requested a full refund of $249.90 for the item. This refund will appear as a credit on your MasterCard in the next 2-3 business days. Once processed, you'll be able to see the refund request here:
To return the defective Polk Audio AA2651-A MM651 6.5-Inch Coax Speaker for a refund, first click the following link to print your return mailing label:
RETURN LABEL PAGE:
When you return the item, follow the instructions listed on the mailing label page. If you don't have a printer, write back by going to the URL below:
If you'd still like to purchase this item, I encourage you to return to our website and place a new order. To make up for the inconvenience, please place a new order with Amazon retailer via One-Day Shipping and write back to us with order number, we'll either waive or refund the shipping cost.
Please be advised that we're only able to refund the shipping charges of orders which are sold and shipped by Amazon.com directly or fulfilled by Amazon.
I've provided the current listing for this item below:
http://www.amazon.com/dp/B001C3P6FI
One of our aims at Amazon.com is to provide a convenient and efficient service; in this case, we haven't met that standard. I'm truly sorry, and I hope you'll give us another chance in the future.
We look forward to seeing you again soon.
Best regards,
Ranjith S
All ready received a follow-up email confirming the refund which will post in a few days. Think I'll drink a beer or 12 with cheers toward Amazon.
#56
Great customer service from Amazon, they really came through. Full refund, free shipping back, and will re-imburse for 1 day shipping should I order a replacement through them. Can't really ask for more under the circumstance.
Hello,
I'm sorry about the problem you had with your Polk Audio AA2651-A MM651 6.5-Inch Coax Speaker. I've checked your order and see it was placed with FireBall, a seller on our website. Because FireBall's inventory is constantly changing, we can't replace items sold by them that are Fulfilled by Amazon.
I've requested a full refund of $249.90 for the item. This refund will appear as a credit on your MasterCard in the next 2-3 business days. Once processed, you'll be able to see the refund request here:
To return the defective Polk Audio AA2651-A MM651 6.5-Inch Coax Speaker for a refund, first click the following link to print your return mailing label:
RETURN LABEL PAGE:
When you return the item, follow the instructions listed on the mailing label page. If you don't have a printer, write back by going to the URL below:
If you'd still like to purchase this item, I encourage you to return to our website and place a new order. To make up for the inconvenience, please place a new order with Amazon retailer via One-Day Shipping and write back to us with order number, we'll either waive or refund the shipping cost.
Please be advised that we're only able to refund the shipping charges of orders which are sold and shipped by Amazon.com directly or fulfilled by Amazon.
I've provided the current listing for this item below:
http://www.amazon.com/dp/B001C3P6FI
One of our aims at Amazon.com is to provide a convenient and efficient service; in this case, we haven't met that standard. I'm truly sorry, and I hope you'll give us another chance in the future.
We look forward to seeing you again soon.
Best regards,
Ranjith S
All ready received a follow-up email confirming the refund which will post in a few days. Think I'll drink a beer or 12 with cheers toward Amazon.
Hello,
I'm sorry about the problem you had with your Polk Audio AA2651-A MM651 6.5-Inch Coax Speaker. I've checked your order and see it was placed with FireBall, a seller on our website. Because FireBall's inventory is constantly changing, we can't replace items sold by them that are Fulfilled by Amazon.
I've requested a full refund of $249.90 for the item. This refund will appear as a credit on your MasterCard in the next 2-3 business days. Once processed, you'll be able to see the refund request here:
To return the defective Polk Audio AA2651-A MM651 6.5-Inch Coax Speaker for a refund, first click the following link to print your return mailing label:
RETURN LABEL PAGE:
When you return the item, follow the instructions listed on the mailing label page. If you don't have a printer, write back by going to the URL below:
If you'd still like to purchase this item, I encourage you to return to our website and place a new order. To make up for the inconvenience, please place a new order with Amazon retailer via One-Day Shipping and write back to us with order number, we'll either waive or refund the shipping cost.
Please be advised that we're only able to refund the shipping charges of orders which are sold and shipped by Amazon.com directly or fulfilled by Amazon.
I've provided the current listing for this item below:
http://www.amazon.com/dp/B001C3P6FI
One of our aims at Amazon.com is to provide a convenient and efficient service; in this case, we haven't met that standard. I'm truly sorry, and I hope you'll give us another chance in the future.
We look forward to seeing you again soon.
Best regards,
Ranjith S
All ready received a follow-up email confirming the refund which will post in a few days. Think I'll drink a beer or 12 with cheers toward Amazon.
wish they would have offered me that! I gotta get mine sent back first then they'll give me back my money + you got 1 day shipping on the new ones! Damn good negotiater
#57
Mike confirmed for me that the angle at which the tweeter was directed angles the tweeter towards the ground. This makes me suspicious of the glue being used on the tweeter posts not being adequate and the vibration causing them to come loose and therefore shorting out the speakers.
#58
Correct me if I'm wrong but you had four speakers installed? Two in fairing
and two in rear pods? And did you have the Polk grills installed in all four? Or just the rear? My though is that the Polk grills kept the tweeter stalks from coming all the way out. But, in my opinion the rear area by the speaker pods does not vibrate near enough to shake them loose. The handle bar/fairing area on the other hand vibrates a lot at idle. So if your tweeter stalks were at a angle in the rear maybe something else is at play. I wish we could find out if this tweeter thing is happening in autos as well.
#60
I've got a set that looks just like Voldemort. I called polk and they said that I was over powering the speakers and never heard of the tweeter post melting. Since I've changed them out I cut my gains down on my amp and don't listen to it over half way. I still can it here it fine at 80 mph