Installed the Reserve HDHU 14+ and I get horrible noise when Blue Tooth is on. Like an old school modem. I tried with as local friend (also on the forum) to swap with another radio and the same thing. 3 radios all do the same. (1) did a little less. We did software updates as well.

I've connect to different phones even. We used (2) different bikes. Completely different audio set ups.

Thoughts?

 

Did you get this resolved?

 

No. Customer service has "escalated" the issue. I have now had (2) more bikes with different setups have the same issue. Most people don't use BlueTooth with big audio as it is a lower sound quality so it looks like this has just gone unnoticed.

 

Still nothing. Just did work on another bike and same issue. 100% stock besides the radio (prior to the work I did). Tried BT with it still stock and same issue. No answer from Cust Srvc.

 

Customer service suggest "Don't use BT". SMH

 

Shoot these days if any head unit can't function properly with bluetooth audio it is pure junk.

I wondered about that Soundstream unit when it came out. There was a distinctive lack of specifications listed. Compare that to Rockford who gives you every spec you could possibly want on their head unit for the 98-13 bikes.

 

Was there ever a resolution to your BT Noise,,, I have a HUM @ low volume with and without Android auto in use / Bluetooth. It is quite noticeable. Does not have a sound when on mute.

Pricey Radio for SoundStream not to use BT

 

curious, do you often listen to your radio at low volume? How does it sound at higher volume when you're riding?

 

It would be nice to know if this was ever resolved. I have the HDHU 14si use Bluetooth with my Samsung Android with zero issues.

 

I don't usually listen at low volume, But the noise is concerning due to the fact something else is going on. My Sony 5000 did not have this noise at all.
Jay from Volunteer said " If you have noise simply with audio paused or volume all the way down that goes away with just a few clicks of volume up than you are likely just experiencing floor noise, which is the system picking up electrical interference from the bike.
I do have all winter to figure it out, but again a new radio at that price point should not pick up "floor noise" from the CAN Bus system. This radio was designed for Harleys with this CAN Bus system supposedly.
I have swapped RCA's, disconnected the brake light modulator, ran another ground to the battery and frame, separated all the wiring under the fairing as to not run power along speaker wire, all power points are tight, disconnected XM module, removed Mic, disconnected Dynojet cable, removed power cables from the amps 1 at a time and noise persists in the speakers while the opposite amp is on, disconnected antenna and moved cable away from the radio, removed the USB phone cord, I have a brand new factory USB cable coming from the radio.
Other than that the radio works, having a Buzz or Hum coming through your speakers while at a low level or on Mute usually is a sign of an issue in the electronics world, Unless you are looking for feedback from your Marshall stacks and your Stratocaster.