Originally Posted by JdhogH

The dealership was able to flash the radio and that did fix 99.5% of the issues. NAV did work, but was missing some of the options in the route options and avoidance's (unpaved roads, ferries and scenic...). It's good to go now along with the headset communication problem. But no,originally it was not volume related. I had tried those thing you mentioned to try to fix it earlier. NOW I have one problem left; Fade is all four speakers are on the front channel. I have a Rockford amp which was previously working with the original GT radio. This was installed before Harley made them stock. The flash kicked it out I guess. Tech told me I need to re-tune it. I've done that, but the "Fade" is not working correctly. Fade it to the front, all four speakers play, fade it to the rear it goes quiet. Any advice for that?
I saw the "fade" displayed on the screen after the radio flash, but I don't remember trying it. Originally before the flash it was not there so just seeing it I may have in my excitement just assumed it would work.

Originally Posted by JdhogH

I think I've found the answer to the problem, from the Rockford Fosgate website. The dealership I used is not on their list of authorized installers which is needed to do this specific flash. Hmmmm
Below is from the "about" associated with my kit.
T-harness integration supports front/rear fader control (requires "Rockford Fosgate 2014+ All Bikes" flash) and my dealership is not on the list of authorized shops that can do a RF flash.

Originally Posted by JdhogH

Perhaps I'll have go visit him again later this week to get that worked out. He did tell me the amp selection in the program only allows for HD/Rockford and not the original Rockford. So although the CVO comes with an amp, it's the HD Boom amp and is recognized in the setup, where as mine is now aftermarket. Therefore I don't think he selected any amp option which is why I had to dial it back in. Still he should have given it a 4 speaker setup so the fader would work. He may have missed it, I don't know.
I hope that he can just fix this one thing without doing another flash and knocking the amp out again. I've got the remove/replace of the fairing and headlight down, but doesn't mean I want to do it every weekend.

Originally Posted by Ssitruc

You should be good to go, the "B" is a revision code... The important thing is that its rev "A" or after, that takes away the "worry" of if it's software has been updated to work in the older Rushmore (2014 thru 2018).

Starting with the "A" revision the GTS head units came with the newer software installed from the factory, making them backwards compatible (for 2014 they 2018 bikes). Just about each new year that letter on the end will progress on the head units (A, B, C, D, etc).

For "retro" fitting the GTS, a person has to be careful if the GTS's part number has no revision code (no A, B, C, etc at the end). On those, if you were putting it in a 2014 thru a 2018 bike, you'd want to be sure it's software had been updated already... here's the procedure from the release notes from that software update

"Update: MY20.19.39.00
Improvements
P&A radio P/N’s 76000829A and 76000834A are already loaded with this software, which allows the GTS radio to be compatible with ’14-’18 Touring
and Trike North American (DOM) models. If the GTS radio is not one of these two part numbers and is being installed on a ’14-‘18 Touring or Trike this
software update MUST be performed with the radio connected to a ’19 or later Touring bike prior to installation on the earlier model. Once the update
is complete a pre-calibration reset MUST be performed on the radio, then it can be installed on a ’14-’18 vehicle. Refer to instruction sheet 94100195
for fitment details."

The GTS's in the 2019 bikes from the factory, and the GTS's people bought in late 2019, like me, did not have a revision letter on the end of the radio's part number. I think by early 2020 they were already at revision A on the head units... but in the fall of 2019, when I put the GTS in my 2016 RGU I originally had to use the Soundz module to get it to work in the 2016 bike... but not anymore

Your's is a newer head unit (rev B), so that's not going to be an issue.
FWIW, I also used the USB cable and the Sirius module from the original GT with the GTS, and I'm still using them today, without any issue.

Originally Posted by jman1115

So those of us that bought the soundz module now have a very expensive bundle of wires! LOL

Originally Posted by jman1115

So those of us that bought the soundz module now have a very expensive bundle of wires! LOL