Audio Systems Find answers to all of your stereo, speaker and other audio technology questions here.
Sponsored by:
Sponsored by:

Weird audio problem on a Rushmore

Thread Tools
 
Search this Thread
 
  #1  
Old 04-24-2016, 12:31 PM
arthur's Avatar
arthur
arthur is offline
Road Master
Thread Starter
Join Date: Dec 2005
Location: California
Posts: 1,123
Received 56 Likes on 34 Posts
Default Weird audio problem on a Rushmore

Hey there,

Got a 2016 RGS and have been using a Usb connected iPod almost exclusively. When I first got it I connected my iPhone a couple of times, never user the radio. I don't even have the antennae installed anymore.

Here's the issue:

I'll be riding along and suddenly I won't hear any music for about 2 seconds, then it's back on. Happens on every ride. I'd say once an hour or so. I notice it on straight and smooth roads, so not due to hitting bumps. I get not static when it goes on or off, does not seem like a short, but don't know.

I did have an amp professionally installed but this happens prior to the amp as well.

Bike is of course still under warranty but wanted to know if anyone else has had this problem: if it's a known software bug or what before taking to the dealer. Want to be as prepared as I can be.

I'm anticipating hearing the dealer say:

    If it's a bug or a know issue then I'm fine. It does not really bother me, I want to get it checked out cause I don't want problems further down the road.

    Thanks
    A
     
      #2  
    Old 04-24-2016, 01:22 PM
    Greatsteaks's Avatar
    Greatsteaks
    Greatsteaks is offline
    Road Master
    Join Date: Mar 2015
    Location: Denver Colorado
    Posts: 904
    Received 62 Likes on 55 Posts
    Default

    Do you cave a CB?
    I had that happen when I either had my CB volume all the way down(its independent) and the squelch opens or when I have it set to my headset and I'm not wearing a helmet. Also when my phone is connected to Bluetooth and I'm not listening to it, if I get a message or email, my volume will lower then come back.
     

    Last edited by Greatsteaks; 04-24-2016 at 01:28 PM.
      #3  
    Old 04-24-2016, 01:35 PM
    arthur's Avatar
    arthur
    arthur is offline
    Road Master
    Thread Starter
    Join Date: Dec 2005
    Location: California
    Posts: 1,123
    Received 56 Likes on 34 Posts
    Default

    No on the CB. Ever get yours sorted out?
     
      #4  
    Old 04-24-2016, 01:38 PM
    Greatsteaks's Avatar
    Greatsteaks
    Greatsteaks is offline
    Road Master
    Join Date: Mar 2015
    Location: Denver Colorado
    Posts: 904
    Received 62 Likes on 55 Posts
    Default

    Originally Posted by arthur
    No on the CB. Ever get yours sorted out?
    Get what sorted out?
     
      #5  
    Old 04-24-2016, 01:48 PM
    Covert Olds's Avatar
    Covert Olds
    Covert Olds is offline
    Road Captain
    Join Date: Feb 2016
    Location: Minnesota
    Posts: 679
    Received 109 Likes on 71 Posts
    Default

    Originally Posted by Greatsteaks
    Do you cave a CB?
    I had that happen when I either had my CB volume all the way down(its independent) and the squelch opens or when I have it set to my headset and I'm not wearing a helmet. Also when my phone is connected to Bluetooth and I'm not listening to it, if I get a message or email, my volume will lower then come back.
    Originally Posted by Greatsteaks
    Get what sorted out?
    I believe he was asking about this.
     
      #6  
    Old 04-24-2016, 01:56 PM
    Greatsteaks's Avatar
    Greatsteaks
    Greatsteaks is offline
    Road Master
    Join Date: Mar 2015
    Location: Denver Colorado
    Posts: 904
    Received 62 Likes on 55 Posts
    Default

    Originally Posted by Covert Olds
    I believe he was asking about this.
    Nothing to sort out, that's the way it's suppose to work. When the CB is on and a signal opens the squelch it mutes the radio, same with Bluetooth messages when you have them set to on. My problem was pilot error.
     
      #7  
    Old 04-24-2016, 02:45 PM
    Tailwind's Avatar
    Tailwind
    Tailwind is offline
    Ultimate HDF Member
    Join Date: Mar 2015
    Location: TEXAS
    Posts: 6,446
    Likes: 0
    Received 873 Likes on 741 Posts
    Default

    Get into that setup screen and turn all of these prompts off, to include Nav prompts. In many cases these prompts are direct to the intercom / headset thus the speaker goes silent v hearing the prompt over the speaker.

    Good luck!!!!

    T.
     
      #8  
    Old 04-25-2016, 08:53 PM
    arthur's Avatar
    arthur
    arthur is offline
    Road Master
    Thread Starter
    Join Date: Dec 2005
    Location: California
    Posts: 1,123
    Received 56 Likes on 34 Posts
    Default

    Originally Posted by Tailwind
    Get into that setup screen and turn all of these prompts off, to include Nav prompts. In many cases these prompts are direct to the intercom / headset thus the speaker goes silent v hearing the prompt over the speaker.

    Good luck!!!!

    T.
    Thanks for that. Going to give t a try this weekend.
     
      #9  
    Old 04-26-2016, 07:27 AM
    InthewindMN's Avatar
    InthewindMN
    InthewindMN is offline
    Outstanding HDF Member
    Join Date: Jan 2014
    Location: Minnesota
    Posts: 2,482
    Received 238 Likes on 210 Posts
    Default

    Originally Posted by arthur
    Hey there,

    Got a 2016 RGS and have been using a Usb connected iPod almost exclusively. When I first got it I connected my iPhone a couple of times, never user the radio. I don't even have the antennae installed anymore.

    Here's the issue:

    I'll be riding along and suddenly I won't hear any music for about 2 seconds, then it's back on. Happens on every ride. I'd say once an hour or so. I notice it on straight and smooth roads, so not due to hitting bumps. I get not static when it goes on or off, does not seem like a short, but don't know.

    I did have an amp professionally installed but this happens prior to the amp as well.

    Bike is of course still under warranty but wanted to know if anyone else has had this problem: if it's a known software bug or what before taking to the dealer. Want to be as prepared as I can be.

    I'm anticipating hearing the dealer say:

      If it's a bug or a know issue then I'm fine. It does not really bother me, I want to get it checked out cause I don't want problems further down the road.

      Thanks
      A
      I've noticed this on my 14 also. Sometimes I think it's from my phone notifications coming thru Bluetooth even tho it's playing iPod.
       
        #10  
      Old 04-29-2016, 06:10 PM
      arthur's Avatar
      arthur
      arthur is offline
      Road Master
      Thread Starter
      Join Date: Dec 2005
      Location: California
      Posts: 1,123
      Received 56 Likes on 34 Posts
      Default

      Turned off all nav prompts and unpaired my phone. Went for a ride and it's still happening. Going to ride again tomorrow after double checking prompts are off. Will also swap out usb cable and check to see if that's it. Then will swap out audio source and see if that does it. Still have a feeling it's a setting.
       


      Quick Reply: Weird audio problem on a Rushmore



      All times are GMT -5. The time now is 04:32 AM.