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  #1  
Old 05-10-2015, 08:45 PM
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Default Screen black out

I have a 2014 ultra and the screen will occasionally blackout and I will have no audio etc. after the bike is turned off it comes back. Anyone else experiencing this?
Thanks
 
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Old 05-10-2015, 09:06 PM
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Mine does it too once in a while. 2015 rgs. The whole system seems to have a mind of its own but it always comes back.
 
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Old 05-10-2015, 09:10 PM
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It frustrating
 
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Old 05-11-2015, 04:19 AM
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I see the problem is still on going even with the new models.

The radio on my 08 has been completely blacked out for close to two years now. Could never seem to figure out the issue behind it. Music is played through CD's these days
 
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Old 05-12-2015, 06:44 AM
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Originally Posted by Harley33
I have a 2014 ultra and the screen will occasionally blackout and I will have no audio etc. after the bike is turned off it comes back. Anyone else experiencing this?
Thanks
Originally Posted by jockotwin
Mine does it too once in a while. 2015 rgs. The whole system seems to have a mind of its own but it always comes back.
Originally Posted by Harley33
It frustrating
Gotta love kaboom audio and I see nothing has changed with these POS head units since introduced in 14.

Originally Posted by KoolKays
I see the problem is still on going even with the new models.

The radio on my 08 has been completely blacked out for close to two years now. Could never seem to figure out the issue behind it. Music is played through CD's these days
your's should be an easy fix if you're inclined to pull it out and take the face off. If not, call Tony @ Iron Cross Audio and he'll fix ya right up.
 
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Old 05-12-2015, 06:54 AM
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I think this is pretty common. It doesn't happen very often, but it does seem to affect a lot of us. You are not alone :-)
 
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Old 05-12-2015, 08:31 AM
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Same on my 2014. Here is what the dealer has done:

1. Told me its a software issue and flashed the software again.
2. When that didn't work took it back and they did a reboot.
3. When that didn't work I took it back and they did another reboot and said they couldn't recreate the issue. Left it with them...told them to find the issue or put another HU in. They still have it, we will see.
4.
 
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Old 05-12-2015, 09:40 AM
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Originally Posted by txrdkng
Same on my 2014. Here is what the dealer has done:

1. Told me its a software issue and flashed the software again.
2. When that didn't work took it back and they did a reboot.
3. When that didn't work I took it back and they did another reboot and said they couldn't recreate the issue. Left it with them...told them to find the issue or put another HU in. They still have it, we will see.
4.
Don't waste your time letting your bike sit at the dealer. It's almost certainly a software glitch they are never going to be able to fix.
 
  #9  
Old 05-13-2015, 01:17 AM
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Originally Posted by UltraNutZ
Gotta love kaboom audio and I see nothing has changed with these POS head units since introduced in 14.


your's should be an easy fix if you're inclined to pull it out and take the face off. If not, call Tony @ Iron Cross Audio and he'll fix ya right up.

Thanks Ultranuts...is this Tony's email?
Again I am in Beirut Lebanon, so might not be an easy fix at this end, but worth emailing Tony to see if there is anything we can work out.
Cheers
 
  #10  
Old 05-13-2015, 07:44 AM
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Originally Posted by KoolKays
Thanks Ultranuts...is this Tony's email?
Again I am in Beirut Lebanon, so might not be an easy fix at this end, but worth emailing Tony to see if there is anything we can work out.
Cheers
service@ironcrossaudio.com
 
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