My buddy paid $775 for his 1k on the 24 RG. All the local dealers around are the same because the owner has 5 dealerships. I was not gonna pay that stupid money. I rode 2.5 hours away and paid $450 for my 1k.

 

I believe my first service was 580 with full synthetic.

 

Almost $600 which included $60 to turn on my heated grips. They also told my brakes are worn and may need new pads. (after $1000 miles!!)

 

My experience with the 8 harleys I have owned is that Service is usually done by the lowest skilled and untrained techs they have. It's a crap shoot if they get the fluid levels right and do all the checks they are supposed to.

Personally, I do my own service as I don't want to pay a high price for low quality work.

 

I generally do my own service…. But, you know how the dealer harps on the first service being an important part of the warranty to validate any engine issues. Yeah, probably a scam.

For me, the plastic clutch adjustment sleeve is cracked, so it has to go in anyway…

 

I utterly hate that OEM plastic POS. Last bike I installed a Fat Baggers clutch cable adjuster and loved it. On my new SG, I bought and installed their new cable assembly that moves the adjustment to the top next to the lever. I'll never understand how the designers at Harley think their plastic part is better than this.

 

It's really sad how HD has almost everyone believing the we must do your service or the warranty is void/flagged BS.. Complete BS, 14K miles on my 23 CVO HD has done ZERO service on my bike, down load the service check list, Pictures and receipts is all you need. Oh don't forget the Beer..

 

Since I purchase a new ride from the dealer, the 1K service was include with the purchase. After that I never went back.

 

I would always have that nagging "did they really do anything?" question in my head. My last bike, a '22 RK, I paid them for the service and a few weeks later found the handlebar clamp bolts were not properly torqued. So, what else might they have skipped???

You paid for that service one way or the other. There's no such thing as 'free'. If it is free, then they are motivated to "process improve for ROI", meaning cut cost wherever and whenever possible.

Note: I say "you" but I intend this comment to include anyone that gets a 'free' service package of some kind at purchase.

 

Ever since San Jose Harley tried to send me on my way with a missing rear master cyclender cover when I was there to have a new fob programed, I now do all my own non recall work myself. Suspect the kid making $18/hr is butt hurt that he can't afford a $30-40K bike and gives zero ***** about mine. I get it that errors happen, but this one could have been fatal. Tells me nobody is checking work done.