Infotainment 1.19.1.1 Update
#42
11-02-2015, 12:49 PM
re-post
This is out of the 2014 Touring electrial diagnostic manual. Maybe try this? To enter the service menu:
1. Turn IGN OFF. Wait 15 seconds.
2. Press and hold power/mute button. Turn IGN? to ACC.
3. Continue to press power button for 2 seconds after the WARNING screen is displayed.
4. Release power/mute button and accept warning.
The service menu may display Diag Service not Availiable when a menu option is initially selected. This message will clear once the system has finished performing the power-on process. Options are: DTCs, Audio, Display, Key input, Component menus, Version info, Reset, Touchscreen.
Reset: Pre-calibration reset: Restores fatory default settings. This is recommended when there are radio symptoms and no DTCs*
Post calibration save: Archives customers settings so that they can be restored after a Post calibration Reset.
Post calibration reset: Resets the radio to factory default settings and restores the last archive data stored during Post calibration Save. Give it a whirl? Let me know if this works?
1. Turn IGN OFF. Wait 15 seconds.
2. Press and hold power/mute button. Turn IGN? to ACC.
3. Continue to press power button for 2 seconds after the WARNING screen is displayed.
4. Release power/mute button and accept warning.
The service menu may display Diag Service not Availiable when a menu option is initially selected. This message will clear once the system has finished performing the power-on process. Options are: DTCs, Audio, Display, Key input, Component menus, Version info, Reset, Touchscreen.
Reset: Pre-calibration reset: Restores fatory default settings. This is recommended when there are radio symptoms and no DTCs*
Post calibration save: Archives customers settings so that they can be restored after a Post calibration Reset.
Post calibration reset: Resets the radio to factory default settings and restores the last archive data stored during Post calibration Save. Give it a whirl? Let me know if this works?
#43
11-02-2015, 01:39 PM
Tourer
#45
11-02-2015, 02:14 PM
Tourer
#46
11-02-2015, 02:53 PM
Yesterday I tried the update. I left to go check on my food (maybe 3 mins) and came back to this. The memory stick was already in. I pulled it out and reinserted it. Still did nothing. Turned it from accessory to off and it stayed on. I had to disconnect the battery to get it to shut off. By the way that alarm is LOUD as hell in my garage! Ear piercing. Anyway, when I turn the bike back on it goes to this screen. I'm currently trying to see if it will update. I put the USB back in. Any suggestions? Hitting the home button does nothing. Actually doing anything doesn't work. Turned the bike on, started it, shut it off. Still the same. My last software update was 1.18.3. 
I feel like this right now-->
I feel like this right now-->Locked up now, suggest following the Service/diagnostics reset procedure. If that doesn't work, might be time for a trip to the dealer?
Last edited by Hammz; 11-02-2015 at 02:56 PM.
#47
11-02-2015, 03:22 PM
Tourer
me now!
#48
11-02-2015, 03:25 PM
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#49
11-02-2015, 03:28 PM
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#50
11-02-2015, 03:28 PM
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Sounds like your Mac default disk format is in Apple's format (whatever they call it). Mac's are supposed to be able to format in FAT32 but it might not be the default. Next time just delete the old ISO file (drag & drop in trashcan) & then drag & drop new ISO file to the thumbdrive (don't wipe or reformat it).
Thank you and dixonk both.