Reinstall it. Watch it go through the whole way to make sure it doesn't bomb out. I haven't heard of this happening on any of the updates.

 

I did watch it and was successful. I was thinking of doing a reset then reinstall but I suspect I would loose all my saved routes.

 

That's probably a switch pack issue. Many have had to have them replaced including me.

 

The right audio controls work right up until I updated to 1.19.1
I had the wrong file. Thought I was using 1.19.1.1
Going to try 1.19.1.1

 

As it turns out it was a wiring issue. I had the fairing off installing speakers.

 

Glad you got it figured out.

 

Yep I like the easy fixes

 

I had screen issue also...dealer pulled master fuse to resolve. Just installed 2015 unit, still have issue. Super tech thinks may be USB cable problem. Love a dealer who actually wants a fix. Will update after cable check.

 

Yep just had my USB cable replaced . First one the dealer has replaced.. Go figure!

 

Would love a part number to give my tech in the morning!!!