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630 amp blinking out

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Old 09-25-2016, 09:54 PM
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capnkirk
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Default 630 amp blinking out

I recent purchased the new j&m rokker 630w amp along with the 6.71 front fairing speakers. I had the 360w amp and the 6.65 front fairing speakers the sound was amazing. This new setup got me puzzle, when I increase the volume the amp goes into protection mode. The amp is cutting off but if I unhook the rear speakers the amp works fine. I'm running the same 6x9 speakers I had with the 360w amp. Does anyone know what could be the cause for the amp blinking out. I tried downloading the dsp software that is offer for the system setup no resolves. The amp behaves the same the only different I can see, if the bike is idling I can increase the volume without the amp blinking out. But once I give it a little gas the amp cuts out!!!! I followed the instructions to the letter as to where to put the ground and power wire. I checked if I had any exposing wires, I have none. My radio hasn't been flash from the factory setting. Can anyone out there tell me what's going on or had this problem?
 
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Old 10-05-2016, 10:48 PM
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capnkirk ,,,,,,,

has our service department taken care of you yet on the amp issue ? ,,,,,,,
 
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  #3  
Old 10-06-2016, 06:26 AM
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Originally Posted by JMJOHN
capnkirk ,,,,,,,

has our service department taken care of you yet on the amp issue ? ,,,,,,,
No, I feel as if I'm talking Greek....The execute command file doesn't exist in the dsp software I need to properly run that amp. I understand it's a new a amp with new software but I truly feel that I'm completely alone with no help. I bragged on jm when I had my first system 360w amp and 6.65 fronts, the speakers wasn't all that but the amp made up the difference, now I'm smh and hating I spent all this money on %^*+. With no tech support not even a courtesy email,saying I'll get you the help.
 
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Old 10-13-2016, 10:36 AM
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captnkirk ,,,,,

have you been given the correct download for your amp and have it installed now ? ,,,,

if not send email direct to audio@jmcorp.com and I will set up a drop-box folder for you and put the correct DSP download in there, to make it easy for you to install ,,,,,,
 
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