Dealers, what a joke some of them are...
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Joined: Feb 2008
Posts: 62
Likes: 0
From: Crystal Lake Illinois
Wow and I thought I had it Bad! Bought my 08 S/G Had it Delivered Because it was Jan and their was Snow Looked at it for Hours the First Day and Then Put the Cover on it and Then a Week Later Buddies came over to Check out My New Beauty Pulled the Cover Off and The Rear Tire was Flat I was WTF its got 9 Miles on it Never even Rode the Bike and I got a Flat I called the Dealer and this Guy Says Oh you must have rolled over a Nail I sell you a New Tire for 125.00 Installed cause it so New! I flipped out and Said Your Picking it up and Fixing it for Free He tells me Will Pick it up but if it has a Nail your Cost plus Tow Hung Up on the Pr@#K and Called their Sister Store Picked the Bike Up Had it a Week and Said your All set Picked it up Frooze My *** Off but Got it Home,Week Later Flat Again 22 Miles I said F@#k it and Waited till Spring But About 1600 Miles on the Bike and Had to Keep Filling the Tire every Week Until I stopped at Kegels in Rockford IL Told the Service Dept and They said No Way Should be Doing this Brought the Bike in Defected Tire and Rim All Free of Charge WARRANTY!! Thanks Kegels of Rockford.
Seasoned HDF Member
Joined: Jan 2007
Posts: 20,616
Likes: 4,440
From: anacoco, la
After all the stuff I went through with the purchase of the bike, like them not paying off my trade-in leaving it in my name, even after they sold my trade, trying to rate-jack me after the deal was done, charging me at full price for parts on my sales contract after promising 20% off, and charging more for the bike than I agreed to, I am not so inclined to deal with them at all any more. Add on top of that that HD Finance said it was not their problem that the dealer didn't pay off my trade-in and it was my responsibility to keep making payments, and I was about to pop!
Last edited by skratch; Nov 3, 2009 at 04:26 PM.
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Outstanding HDF Member
Joined: Jun 2008
Posts: 2,132
Likes: 25
From: NorCal
what did they do, hit you with the midas touch? ($35.00 for the muffler, $50.00 for the clamp, $50.00 for the installation, etc)
wow, hope you got that all straightened out before signing the paperwork! like the other poster, i would like to know the name of the dealer. that way i can either avoid them while on the road, or burn their shirt if i have one
wow, hope you got that all straightened out before signing the paperwork! like the other poster, i would like to know the name of the dealer. that way i can either avoid them while on the road, or burn their shirt if i have one
I learned a lot from this purchase. I do feel good about the deal I got. It was a brand new 2010 (in August) with ABS, Cruise and security. $500 off MSRP, $500 off Freight and setup, and they gave me $1500 more for my trade than it was worth. And, 'cause of all the BS related to the deal I got a $500 service for free (but they didn't really do much).
Grand HDF Member
Joined: Jan 2008
Posts: 4,530
Likes: 607
From: Raleigh NC
After all the stuff I went through with the purchase of the bike, like them not paying off my trade-in leaving it in my name, even after they sold my trade,
Add on top of that that HD Finance said it was not their problem that the dealer didn't pay off my trade-in and it was my responsibility to keep making payments, and I was about to pop!
Add on top of that that HD Finance said it was not their problem that the dealer didn't pay off my trade-in and it was my responsibility to keep making payments, and I was about to pop!
If the dealership doesn't submit the proper paperwork, you are still held responsible. In NC, there has been several car dealerships pulling similar stunts, and the AG has gone after them.
Club Member
Joined: Oct 2006
Posts: 1,582
Likes: 72
From: North East
I'm still waiting for the "I don't know how these dealers stay in business."
No need to flame me. I'll be the first one to admit...I don't get it.
Road Master
Joined: Nov 2008
Posts: 773
Likes: 24
From: Findlay, ohio
Too many dealers out there to end up with a bad one. Before buying a new bike, best to check with known reputable dealers first and make sure you clearly understand service costs. Many have them clearly posted so there is no surprise.
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Road Warrior
Joined: May 2006
Posts: 1,571
Likes: 0
From: Houston Texas
Since I was trailering my bike home, in the snow, the dealer left my bike in service mode so the alarm wouldn't go off every time we hit a bump. But yes, he told me it was in service mode.
So, did they correct the 1K service? Or did you let them get away with doing nothing? How did you find out they didn't change the oils or adj the clutch? If they did none of those things, I'd be hesitant to believe they did anything and redo the 1K myself.
I've heard of dealers being a-holes and such, but not performing a service (whether free or not) is just wrong. It would be my last time at said dealer.
So, did they correct the 1K service? Or did you let them get away with doing nothing? How did you find out they didn't change the oils or adj the clutch? If they did none of those things, I'd be hesitant to believe they did anything and redo the 1K myself.
I've heard of dealers being a-holes and such, but not performing a service (whether free or not) is just wrong. It would be my last time at said dealer.
Tourer
Joined: Dec 2005
Posts: 251
Likes: 2
From: Upstate, NY
One thing that I've noticed lately, at least locally, there has been a major attitude change (in a good way) in the dealer service department.