2009 cupping tires issue
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Cruiser
Joined: Aug 2008
Posts: 173
Likes: 10
I wrote to the CEO on Oct 15th & Susie from customer service left me a message on Oct. 22nd. I had gone to the dealer at 6500 miles & they agreed the tire was cupped, they checked the pressures, found them to be right at spec. but proceeded to tell me the usual line about the tires being a wear item & that 6500 miles is too high & HD will never authorize replacement , blah , blah blah, Its incredible that since 97 I have purchased 5 Ultras & my dealer (moroneys) in New Windsor,NY doesn't even consider replacing the tire as a thank you for my loyalty. I put all that in the original letter. But lets see what the letter says that they're mailing out. I would love to go back to Moroneys & say "OH, I thought you said thay would never replace them!" But I don't want to assume that the MO CO will step up to the plate, I'll just hope.
Road Master
Joined: Nov 2007
Posts: 1,181
Likes: 7
From: tomball tx
i'm one of those that called cust. serv. and complained about the "vibration". was given a claim number but haven't gone to the dealer yet. would like to wait til something new comes out. saw a thread on here the other day about a new tire called the "american" or "american eagle" or something supposedly coming out after jan 1. would love to get elite 3's for this bike....
Road Master
Joined: Apr 2007
Posts: 929
Likes: 1
From: Blue Springs, MO
I have over 10,000 miles on my 09 Ultra and have no signs of cupping on the front or rear tires. They are the 407 tires. I keep the air pressure at factory specs. Do not know why some cup and some don't. May be riding style??????
I don't ride mine like it is a sport bike although it feels like one the way it handles. No problems with it at all.
Tim
I don't ride mine like it is a sport bike although it feels like one the way it handles. No problems with it at all.
Tim
Tourer
Joined: Oct 2007
Posts: 392
Likes: 2
From: Southeastern Wisconsin
i'm one of those that called cust. serv. and complained about the "vibration". was given a claim number but haven't gone to the dealer yet. would like to wait til something new comes out. saw a thread on here the other day about a new tire called the "american" or "american eagle" or something supposedly coming out after jan 1. would love to get elite 3's for this bike....
http://www.motorcycleanchor.com/tire_valves/index.htm
Ultimate HDF Member
Joined: Dec 2006
Posts: 5,878
Likes: 17
From: The Desert SouthWest
My front 407 was cupped pretty badly but I rode it anyway and got 19,480 miles out of it before changing it when the rear tire came due at that mileage - so just replaced both tires at same time.
So far almost 6k on the D408 front and no signs of cupping at all - it's wearing perfectly.
I'll report back at the miles pile up and let you all know how the D408 is wearing...
So far almost 6k on the D408 front and no signs of cupping at all - it's wearing perfectly.
I'll report back at the miles pile up and let you all know how the D408 is wearing...
Road Warrior
Joined: May 2007
Posts: 1,277
Likes: 4
From: Austin, TX - Some call it heaven.
I got mine replaced about 6 weeks ago. It had about 9K on it and was almost unrideable. Two different people at the Moco claimed to have no knowledge of the issue. After I would not take no for an answer, they gave me a reference number, but denied warranty replacement when I brought it into the dealer. I complained to the dealer, who ended up giving me a slight discount, $150 for a new tire.
I wonder what, if anything, they plan to do for those of us who've already paid for replacements?
I wonder what, if anything, they plan to do for those of us who've already paid for replacements?
Road Captain
Joined: Oct 2007
Posts: 597
Likes: 1
From: Texas
Dave
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Tourer
Joined: Jul 2009
Posts: 354
Likes: 2
From: Toledo, Oregon
NEWB here.....
I just got my 09 RKC end of June, haven't had a bike in almost 12 years.
I have had tire issues of different sorts in the past but I have to admit that I do not know for sure what "cupping" refers to.
So, will someone enlighten me a little. I apologize for my ignorance and don't flame me too bad...ok?
I got 4K on it and the wear does seem more than I would have expected but I have never run this exact type of tire before.
I just got my 09 RKC end of June, haven't had a bike in almost 12 years.
I have had tire issues of different sorts in the past but I have to admit that I do not know for sure what "cupping" refers to.
So, will someone enlighten me a little. I apologize for my ignorance and don't flame me too bad...ok?
I got 4K on it and the wear does seem more than I would have expected but I have never run this exact type of tire before.
