Dealer can't fix it...what to do?
Thread Starter
|
Grand HDF Member
Joined: Sep 2009
Posts: 4,626
Likes: 98
From: Lake of the Ozarks, Missouri
Dealer can't fix it...what to do?
I've got an 08 1200C Sportster with 4000 miles. About two months ago I began to notice a clicking or ticking noise from what sounded like the primary. Quiet at first but after it warms up you can hear it riding down the road with V&H side shots and a full face helmet.
It does it when parked in neutral and pretty much through all the gears. Anyways, it is still under warranty so I took it to the local HD dealer. The mechanic comes out to the parking lot, takes it for a spin and when he comes back he tells me, yup, shouldn't be making that sound. I'm thinking this is good, a least he is not telling me it is normal. Three hours later I swing back to pick up my bike and he tells me he took the cover off, adjusted the chain (didn't really need it) and checked everything else he could think of...but still couldn't fix it. He told me he honestly doesn't know why it is making that noise, but to go ahead and ride it anyways.
What the heck? Any advice from you more experienced folks would sure be appreciated.
It does it when parked in neutral and pretty much through all the gears. Anyways, it is still under warranty so I took it to the local HD dealer. The mechanic comes out to the parking lot, takes it for a spin and when he comes back he tells me, yup, shouldn't be making that sound. I'm thinking this is good, a least he is not telling me it is normal. Three hours later I swing back to pick up my bike and he tells me he took the cover off, adjusted the chain (didn't really need it) and checked everything else he could think of...but still couldn't fix it. He told me he honestly doesn't know why it is making that noise, but to go ahead and ride it anyways.
What the heck? Any advice from you more experienced folks would sure be appreciated.
Extreme HDF Member
Joined: Jun 2007
Posts: 12,653
Likes: 18
From: Broken Arrow, Oklahoma
Ultimate HDF Member
Joined: Sep 2006
Posts: 8,423
Likes: 2
From: Ellenwood, GA - The Ghetto Part
As stated by others, keep after them. And document every time they look into it and results so that if it finally goes kablooie on ya, you have records they were supposed to be fixing it. Definitely get it fixed before warranty if possible.
Seasoned HDF Member
Joined: Dec 2004
Posts: 11,068
Likes: 1,478
From: Texas! Ya mean there's someplace else?
Keep your documentation that says you took it to the dealer 'cause of the noise, and the results of the inspection. As long as you have that documentation your warranty is good. After all, there is a known problem, and they didn't fix it. Warranty doesn't expire just 'cause time/miles ran out when there is a known and documented problem the dealer can't/won't/doesn't fix.
Trending Topics
Thread Starter
|
Grand HDF Member
Joined: Sep 2009
Posts: 4,626
Likes: 98
From: Lake of the Ozarks, Missouri
Some good advice. Thanks.
Yes, I documented the first visit to them but I will do as suggested and make another appointment with them tomorrow.
Never occurred to me that could be coming from the lifters. Hmmmm.
Yes, I documented the first visit to them but I will do as suggested and make another appointment with them tomorrow.
Never occurred to me that could be coming from the lifters. Hmmmm.
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
Harley-Davidson Fat Boy Becomes a Dark, Decepticon-Inspired Custom
Verdad Gallardo
6 Weirdest Harley-Davidsons Ever Sold to the Public
Verdad Gallardo
7 Times Harley-Davidson Chucked Tradition Out the Window
Verdad Gallardo
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Verdad Gallardo
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Ultimate HDF Member
Joined: Jan 2008
Posts: 7,476
Likes: 5
From: Republic of Texas
Another dealer. With another mechanic. Don't give them information about the other mechanic's inability to fix it. I think it is always better to let someone else troubleshoot it without possibly prejudicing their conclusion by someone else's opinion or lack of opinion.
