DO NOT BUY FROM NEXL SPORTS
Tourer
Joined: Sep 2006
Posts: 359
Likes: 0
From:
RE: DO NOT BUY FROM NEXL SPORTS
ORIGINAL: Longtimegone
And next time, everyonewho is interested shouldlook into Advance Carbon Composites at http://www.carbonfiberhelmets.com/for a great, lightweight helmet and great customer service. Mention HD Forums and get a 10% discount.
And next time, everyonewho is interested shouldlook into Advance Carbon Composites at http://www.carbonfiberhelmets.com/for a great, lightweight helmet and great customer service. Mention HD Forums and get a 10% discount.
Rj
Road Captain
Joined: May 2006
Posts: 554
Likes: 0
From: Citizen of the Republic of Texas, now in GA
RE: DO NOT BUY FROM NEXL SPORTS
Nexl returned my email very quickly, Of course, they don't owe me a helmet or any money. Here is a copy of the email I sent to them and their response.
_________________
My email:
>The word is circulating that you guys take orders, charge the card,
>then do not deliver helmets or return messages. You should seriously
>consider returning some messages and shipping some helmets or refunding
>some money. It is sad to hear of fellow riders being stiffed by a
>company such as yourselves.
This was the response from Gil Williams [gil@nexlsports.com]:
the magic word, yes we have some upset customers but we do either ship
or refund if we don't, and sometimes we don't return messages in a
timely fashion but most of the time we do.
______________
Take it with a grain of salt....
I can definitely still recommend Advance Carbon Composites. Great lightweight helmet and great service.
_________________
My email:
>The word is circulating that you guys take orders, charge the card,
>then do not deliver helmets or return messages. You should seriously
>consider returning some messages and shipping some helmets or refunding
>some money. It is sad to hear of fellow riders being stiffed by a
>company such as yourselves.
This was the response from Gil Williams [gil@nexlsports.com]:
the magic word, yes we have some upset customers but we do either ship
or refund if we don't, and sometimes we don't return messages in a
timely fashion but most of the time we do.
______________
Take it with a grain of salt....
I can definitely still recommend Advance Carbon Composites. Great lightweight helmet and great service.
Cruiser
Joined: May 2007
Posts: 124
Likes: 0
From: Marble Falls, Texas
RE: DO NOT BUY FROM NEXL SPORTS
Go here and write a review worked for me when I had sent my $3000.00 camera into a warranty company and they lost it and had a few words with them and they said they were not going to send me nothing (insert long story here) and they responded in 2 hours after the post went up had new camera next day, and it was the first post on their company, might want to warn others also I look there before buying from someone on the net. Hope this helps.
Stellar HDF Member
Joined: May 2007
Posts: 2,911
Likes: 2
From: South Fla.
RE: DO NOT BUY FROM NEXL SPORTS
Aw! the power of the internet. It can make you or break you.
I was in the process of buying a helmet from them but now have reconsiderd. Thanks for the heads up!
I was in the process of buying a helmet from them but now have reconsiderd. Thanks for the heads up!
Cruiser
Joined: May 2007
Posts: 144
Likes: 0
From:
RE: DO NOT BUY FROM NEXL SPORTS
The company first had DOT compliance problems (failures) in 2002, first year of production IIRC. Same in 2003, 2004 & 2005. If they were selling dollar billsfor fifty cents, I wouldn't buy them.
Road Warrior
Joined: Apr 2006
Posts: 1,621
Likes: 1
From: Matthews, NC
RE: DO NOT BUY FROM NEXL SPORTS
What I said in my email to NEXLSPORTS:
Well, I just read on a forum that your company is refusing to issue a refund for motorcycle helmet that was purchased months ago. Congratulations, you lost my business. Now, how's about doing the right thing and issuing the man his refund.
Well, I just read on a forum that your company is refusing to issue a refund for motorcycle helmet that was purchased months ago. Congratulations, you lost my business. Now, how's about doing the right thing and issuing the man his refund.
Banned
Joined: Nov 2006
Posts: 691
Likes: 0
From:
RE: DO NOT BUY FROM NEXL SPORTS
I bought my NEXL from an independat dealer, but when I had a helmet recall for the DOT compliance, they took no time at all getting me the UPS slip for shipping my 3 helmets in and they fixed them all, even cleaned the bugs and stuff off of them, and had them back to me in 2 weeks. Not sure how they are now, but I was reasonably happy with their customer service. Good luck whichever way you go.
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
Harley-Davidson Fat Boy Becomes a Dark, Decepticon-Inspired Custom
Verdad Gallardo
6 Weirdest Harley-Davidsons Ever Sold to the Public
Verdad Gallardo
7 Times Harley-Davidson Chucked Tradition Out the Window
Verdad Gallardo
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Verdad Gallardo
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Road Warrior
Joined: Apr 2006
Posts: 1,621
Likes: 1
From: Matthews, NC
RE: DO NOT BUY FROM NEXL SPORTS
My email response from NEXLSPORTS
From GiL W <GiL@Nexlsports.com>
Sent Sunday, June 24, 2007 10:57 pm
Subject NexL Sports
Have the man contact me, we'll refund his money if we haven't.
Russ wrote:
I just read in a forum that you are refusing to issue a refund to a
customer who purchased a helmet. Well, guess what. His post worked. I
will not purchase anything from your company. Now, refund the man's money.
From GiL W <GiL@Nexlsports.com>
Sent Sunday, June 24, 2007 10:57 pm
Subject NexL Sports
Have the man contact me, we'll refund his money if we haven't.
Russ wrote:
I just read in a forum that you are refusing to issue a refund to a
customer who purchased a helmet. Well, guess what. His post worked. I
will not purchase anything from your company. Now, refund the man's money.
Cruiser
Joined: Aug 2007
Posts: 129
Likes: 0
From: Calgary, Alberta
RE: DO NOT BUY FROM NEXL SPORTS
Date Ordered: Saturday 02 September, 2006
Still no helmet. They have promised the helmet and a refund on a number of occasions, still nothing on those promises. It's been over a year, can't imagine I will ever see my refund but can always hope. Just a warning to others, DO NOT deal with www.nexlsports.com.
Still no helmet. They have promised the helmet and a refund on a number of occasions, still nothing on those promises. It's been over a year, can't imagine I will ever see my refund but can always hope. Just a warning to others, DO NOT deal with www.nexlsports.com.
Thread
Thread Starter
Forum
Replies
Last Post
